SERVICE SUPPORT
Service Support
How can I learn more or start a project with you?
Submit your requirements via online inquiry on our website or contact our customer service hotline. Our professional team will promptly get in touch.
How do you ensure quality and reliability of non-standard automation equipment?
We implement strict quality management systems and follow industry standards and internal protocols throughout design, procurement, production, and testing. In addition, we conduct long-term performance tracking and improvement to ensure stable and reliable equipment.
What after-sales services do you provide if equipment issues occur during operat
We offer comprehensive after-sales support including quick response, remote diagnostics, on-site repairs, regular maintenance, and technical training to ensure continuous efficient equipment operation.
Do you have any successful case studies to share?
Of course. We have successful cases across multiple industries including civil explosives industry, 3C industry, logistics transportation and packaging industries. Welcome to visit our business section page for more detailed information. 
How long is the non-standard automation equipment design period?
The design period varies based on project complexity and client requirements, generaly ranging from a few weeks to several months. We will provide a preliminary timeline and construction schedule on a case-by-case basis. 
What is the entire process from communication of requirements to equipment deliv
The process typically includes demand communication, contract signing, scheme design, manufacturing, assembly and commissioning, on-site installation training, and after-sales support. We maintain close communication with clients at every step to ensure smooth project progress.
What services can you offer for construction of detonator factory?
We provide enterprises with  one-stop solutions for detonator factories from scheme design → equipment processing → equipment installation and commissioning → personnel training → after-sale service → technology updates/upgrades → raw materials and component supply, etc.to fully support enterprises in efficiently building and operating detonator factories. 
What types of non-standard automation equipment can be provided?
We specialize in customized automation solutions for various industries, including but not limited to civil explosives industry, military industry, 3C industry, logistics transportation and packaging industry.
  • 0755-23224570

  • csq@czauto.com.cn