SERVICE SUPPORT
Service Support

Dedication, Focus and Pursuit of Excellence

Chuangzhe Technology is committed to delivering one-stop integrated solutions for clients, practising the service philosophy of "Dedication, Concentration and Pursuit of Excellence". We elaborate and systematize service processes with meticulous attention to details and standardization, ensuring comprehensive pre-sales, sales, and after-sales (lifetime)support for every client.

If you seek high-quality customized non-standard equipment solutions, we stand ready to assist. Our technical team excels in enhancing equipment performance, reducing development costs, shortening time-to-market, and maximizing your ROI. We are dedicated to providing thorough consultation services, rigorous product development, and conscientious lifetime after-sales support.

  • 01.
    Product Research and Development Service

    We have an R&D team to conduct comprehensive design for equipment processes, workshop layout, equipment composition, and project timelines based on specific requirements.

    We have advanced intelligent manufacturing facilities to ensure equipment fabrication to strictly follow design and process standards.

    Material incoming inspection → Equipment calibration and assembly → Assembly quality metering and testing → Wiring installation per process specifications → Power-on commissioning → Power-on quality inspection → Final warehouse-wide quality audit,full-cycle management.

    Securely packaged equipment is delivered to the user-specified location and handed over for formal user acceptance.

    02.
    After-Sale Management

    We have a professional team for equipment installation and commissioning.
    Technical training is provided for operators until they can independently and proficiently operate the equipment.
    Skill training is provided for operators in equipment maintenance, common troubleshooting, etc.
    Prompt after-sale response is available for on-site fault diagnosis and timely trouble-shooting when necessary.
    Lifetime after-sale service is available.

    03.
    Equipment Upgrading Services

    Long-term supply of spare parts.
    Free provision of equipment optimization and upgrading services.
    Resident technical personnel providing production support services.


  • 0755-23224570

  • csq@czauto.com.cn